SCT ^© - Sales Competence Training

There is no such thing as „customers“! Not „the customers“! As if they were some unfamiliar creatures.

What does exist is people, neighbours, friends, just like you & I. So we start from our own expectations and fulfil them. This is difficult enough, but manageable!

„Customers turn into buyers when we address them as humans!“

Let us lead our counterpart to a decision that he cannot reach on his own. He will be thankful and return!

SCT ^© - Programme of measures

With a consistent SCT ^© programme of measures we secure a critical advance for you towards other sales organisations.

1. Step: Basic SCT ^©

• Targeted steps towards conclusion of contracts
• Initiation of relations: pre-requisite for a successful conversation
• „Guiding“ questions
• Demand-oriented argumentation of benefits
• Guaranty of conclusion by employing the CoiX Method
• Customer Loyalty tools
• Established formulation suggestions and conversational techniques

Training methodology: intensive presence training, video analysis and individual feedback. Sales coaching for the trade.

Further steps: advanced SCT ^©, concerning subjects such as:

• Difficult situations, customer complaints, up / cross selling, product news